Shipping policy


Shipping Policy

Thank you for choosing Metal & Diamonds Jewelers for your exquisite jewelry needs. We are committed to providing a seamless and secure shopping experience, including the shipping and delivery of your precious items. Please take a moment to familiarize yourself with our updated shipping policy:

Shipping Methods and Fees:

  1. Standard Shipping:
    We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed and shipped within 3-5 business days for delivery. Please allow for 1-2 days of processing time during peak times.

  2. Express Shipping:
    If you need your order sooner, we offer express shipping at an additional cost. Express orders are usually processed and shipped within 1-2 business days, with delivery expected within 1-2 business days from the shipping date.

  3. International Shipping:
    For our valued international customers, we offer international shipping services at a reasonable cost. Shipping time and fees may vary depending on the destination and local customs regulations. Please contact our customer service team support@mdmetalsdiamonds.com for a quote and estimated delivery times.

Order Tracking:

Once your order has been processed and shipped, you will receive a tracking number via email. This allows you to monitor the status and location of your package in real-time. You can also check the order status by logging into your Metal & Diamonds Jewelers account.

Shipping Address:

Please ensure that your shipping address is accurate and complete. Metal & Diamonds Jewelers is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address, contact our customer service team as soon as possible.

Shipping Restrictions:

Please be aware of any shipping restrictions that may apply to your order. Certain items may have specific shipping limitations, especially for international orders, based on local customs regulations.

Insurance:

All shipments are fully insured for the total value of your purchase. In the rare event that your package is lost, stolen, or damaged during transit, we will work with the shipping carrier to ensure a swift resolution.

Returns and Exchanges:

For information on our return and exchange policy, please refer to our dedicated Return and Exchange Policy page.

Contact Us:

If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer service team. We are available to assist you with any inquiries or issues you may have.

A & R Associates, LLC
(301) 434-0740
1835 University Blvd E, #118
Hyattsville, MD 20783, United States
Email: support@mdmetalsdiamonds.com
Contact us online, click here

Thank you for choosing Metal & Diamonds Jewelers. We appreciate your trust in us to provide you with stunning jewelry, exceptional customer service, and reliable shipping services.